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Meltwater Buzz

Social Media Monitoring

Meltwater Buzz is a social media monitoring platform that helps you mine conversations across social channels for nuggets of insight. Insight that you can use to create new strategies, engage new customers and drive the success of your business or brand.

  • Searches through over 200 million sources
  • Insight into underlying themes, sentiment, influencers and more
  • Actionable information from analytics—not just numbers
  • Collaboration tools for company-wide campaign management
  • Personal support from our Social Advisors

 

 

“Meltwater Buzz…has helped us to develop a three- stage strategy of listening, understanding and engaging, and given us the ability to track and measure the key conversations in our space.”

— Shaun Fagan
User Engagement Marketing Manager, iSOFT

 

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Wordpress plugin expert and Maryland Web Developer Taylor Lovett
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Buzz Features

Meltwater Buzz Social Monitoring Dashboard

Comprehensive View of Your Social Status

Log in and get a comprehensive view of the volume, sentiment and themes behind the conversations happening about your brand or business.

  • Brandometer. Graphical view of overall sentiment.
  • Sentiment. Volume by positive, negative and neutral sentiment.
  • Search Results. Most recent social conversations from your Campaign search.
  • Themes Cloud. Snapshot of the most frequent themes found in search results.
  • Media Spread. Graphical view of your Campaign search results by social channel.

Discover Your Social Status

Wordpress plugin expert and Maryland Web Developer Taylor Lovett
Meltwater Buzz Social Media Search Engine

Find Relevant Conversations

Meltwater Buzz enables you to create multiple “Campaign” searches, each dedicated to a specific brand, market or topic. Create a default Campaign for your main brand. Create additional Campaigns for additional or competitive brands. Let Buzz help you evaluate your brand against other product lines or competitors across multiple dimensions.

Search 200 Million Sources

Your Campaign search results are driven by Meltwater Buzz’s powerful search engine that monitors social conversations from over 200 million sources. Blogs, microblogs (like Twitter), Facebook, forums, video and photo websites, product review sites and other social media sites are monitored and relevant conversations are captured and analyzed.

Start Searching Today

Wordpress plugin expert and Maryland Web Developer Taylor Lovett
Meltwater Buzz Social Themes

Identifying Conversational Trends

Every day, Meltwater Buzz customers discover conversation threads using the Themes Cloud. Brands can tap into the organic trends surrounding their business or market. A use case, a viral video, a post by a popular blogger—and more—can be highlighted by a single, simple view.

Potentially Damaging Conversations

More importantly, the Themes Cloud enables businesses to identify potential customer issues that may be going viral and address them quickly.

Discover New Conversations

Wordpress plugin expert and Maryland Web Developer Taylor Lovett
Meltwater Buzz Influencer Analysis

Find Influencers

Which individuals are driving social conversation about your brand? Whom do you target for outreach and engagement? Meltwater Buzz has the answers!

Meltwater Buzz’s analysis enables you to see who the top 10, 25 or 50 influencers are within your brand or market. See the influencers segregated by blogs or microblogs. View their social summaries. Spot someone interesting? Just one click brings you to the most recent posts by that influencer.

Find Your Brand Advocates

Wordpress plugin expert and Maryland Web Developer Taylor Lovett


Meltwater Buzz Sentiment Analysis

Get Sentimental

What is the overall sentiment of social conversations about your brand? Today? This month? Over time?

Meltwater Buzz enables you to determine the sentiment trends about your business or brand today and over time. Drill deeper into your search results to view the specific conversations that are driving the sentiment trends.

Use sentiment analysis over time to see if your marketing and social efforts are having a positive impact to the conversations about your brand or business.

Real-Time Alerts. Get real-time alerts when positive or negative sentiment reaches you defined threshold.

Request Sentiment Demo

Wordpress plugin expert and Maryland Web Developer Taylor Lovett
Meltwater Buzz Trends Analysis

Understand Your Social Trends.

Understanding the volume, sentiment and media spread of conversations about your brand is easy with Meltwater Buzz.

Volume. Know when conversations pick up about your brand and how conversation volume has evolved over time.

Sentiment. Understand the longer-term change in sentiment for your brand. See the moving average sentiment score over the last weeks.

Media Spread. See which social channels and sites are driving the greatest volume of conversation about your brand each day, each week and overall. Use this data to determine where to invest your time and effort.

Start Analyzing Today

Wordpress plugin expert and Maryland Web Developer Taylor Lovett
Meltwater Buzz Workflow

Initiative-Wide Coordination

Brand- or company-wide social media initiatives require coordination across personnel, departments and locations. Meltwater Buzz’s workflow features enable multiple social media managers to assign follow-up for specific conversations to other personnel even if they are not active users of the Buzz platform. Individuals are notified of assigned tasks both via email and through alerts on the Buzz dashboard.

Coordinate Your Workflow

Wordpress plugin expert and Maryland Web Developer Taylor Lovett
Meltwater Buzz Social Advisor

Your Personal Advisor

Each Meltwater Buzz customer receives personalized service from a Social Marketing advisor. The same advisor that enables you to learn about the benefits of the Buzz platform also provides you with the guidance and support that you need to start enjoying the full capabilities of the platform.

Your Social Advisor ensures that you are satisfied with your engagement with Meltwater Buzz and that you immediately enjoy the benefits from your the investment you’ve made in Buzz and in social media.

Meet Your Social Advisor

Wordpress plugin expert and Maryland Web Developer Taylor Lovett
Meltwater Buzz Alerts

Real-Time Alerts

When conversation volume, positive comments and/or negative comments hit your defined thresholds, you’ll be immediately notified via email. We make sure you’re in the know.

In-Depth Reporting

Meltwater Buzz’s detailed reporting capabilities enable you to automatically extract and distribute your key performance metrics. Create daily, weekly and monthly reports to keep track of what’s happening. Download any of our analytics on the fly. Distribute specific data to each department. Drive decisions and action by all the insight we’ve mined from social channels.

Ready For Your Reports?

Wordpress plugin expert and Maryland Web Developer Taylor Lovett
Meltwater Buzz Volume

Annual Packages

Meltwater Buzz is a complete social media monitoring platform that you purchase on an annual basis. Your package includes a set volume of users, Campaign searches and results based upon your individual needs. Let us help you determine the best package for you!

Request Pricing Information

Wordpress plugin expert and Maryland Web Developer Taylor Lovett